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When You Need Advisers to Chime In

Posted on 8.23.2016

Sometimes the only way to get answers to your questions and gain the insight you need is to talk to an expert, according to Chime Advisors Founder and CEO Angela Bradbury, someone in the relevant field with first-hand experience and a deep knowledge of the topic. Expert networks that specializing in finding those experts to meet a company's needs, is a vital resource.

"Chime is the first provider to have sophisticated computerized systems that scour dozens of sources in order to find the most relevant experts," said Bradbury. "We combine this with a team of trained analysts who hand-pick and screen the experts to ensure quality as well as speed. Unlike many providers, we require no long-term commitment and no minimum spend."

Chime's clients tend to be companies with frequent research needs: management consultancies, private equity firms, corporate strategy teams, think tanks, market research agencies. Its main competitor is Gerson Lehrman Group (GLG), the oldest and largest provider in the industry. The industry, however, is changing. 

"The consulting industry as a whole is shifting significantly at the moment," said Bradbury. "Over the next 10 years, we expect the industry to grow as clients seek specialist, actionable advice rather than the general strategy projects that historically dominated consulting work."

Bradbury herself came from the client side (consulting with McKinsey & Company), and used to get frustrated with GLG as a customer.  

"Whilst then launching a Y Combinator startup in Europe matching cleaners with customers, I spotted an opportunity to build something similar for expert advisers," said Bradbury. "Our clients now include several of the top management consulting firms in London and elsewhere. Over time, we hope to be able to deliver a more affordable offering for SMEs and startups to benefit from our expert network too."


Check out other posts from the Web Masters tech interview series by following the links below:

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- Spotlight on Conversational Commerce

- Web Masters: Answering Why, How & Who with Digital Intelligence

- Web Masters: The Return on Site Search

- Web Masters: A More Human Form

- Data & Customer Choice

- SEO Pros: MySiteAuditor in Focus

- Web Masters: CX Trends & Tech

- Don't Steal Those Marketing Images! And Other Photo Insights

- Managing Reviews & Reputation [A Q&A with ConsumerAffairs]

- Ad Fraud, Blocking & Other Trends Impacting the Industry [A Q&A]

- Fraud-Free E-Commerce on the Cheap


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