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Yankee Retail & E-Commerce Engagement

Posted on 12.15.2013

Improvements that merchants can see as a result of performance optimization efforts are engaging, to say the least.

The Yankee Retail Company, for example, recently implemented the Yottaa Engagement Cloud and saw immediate and dramatic results in key user engagement metrics including a 40 percent reduction in Time to Display and Time to Interact and an 8.5 percent increase of both Time on Site and Pages per Visit (as well as a bounce rate reduction of 6 percent), which according to the company has directly resulted in higher conversions and increased sales.

And after just two months with Yottaa enabled, Yankee Retail has already seen tangible business results. In fact, in 9 out of 10 key user engagement metrics, the site has shown substantial improvements when compared with the previous two-month period.

“The online home goods landscape is robust and our customers have many options for their home product needs. To attract their attention and convert impressions into conversions, we have to deliver an excellent site experience,” says Justin Potts, CEO of Yankee Retail. “From the moment a user lands on our site until they leave it, Yottaa Engagement Cloud is helping us optimize our site user engagement to generate better business results.”

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