Posts tagged forrester consulting RSS

Omni-Channel Commerce Challenges in Focus

Consumers expect a seamless experience across channels when it comes to their shopping experiences, and retailers are feeling the pressure. The “ Customer Desires Vs. Retailer Capabilities: Minding the Omni-Channel Commerce Gap...

The Hidden Costs of E-Commerce Platforms

An online store can only be as successful as the e-commerce platform that is running it, which is why it is vital for merchants to map out their business’s needs, goals and budget before they make a commitment to a solution....

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