Posts tagged customer service RSS

3+ Amazing Digital Customer Service Solutions You’re Not Using (Yet)

Digital customer service solutions including those provided by names such as Desk.com , Zendesk , Uservoice , GetSatisfaction , and Freshdesk took the Web by storm over the past few years, earning a well-deserved and meaningful place...

Add Avatars without Changing Site Design

A new overlay offering from speaking avatar solution provider SitePal enables users to add digital customer service representatives to their site without changing its overall layout or design. The offering allows users to position...

Sell More & Reduce Stress with Offerchat Saved Responses

Providing customer service in a digital world presents a whole host of challenges. While it's useful to know as much as you can about typical live chat users (see infographic below), it remains essential to have the best tools...

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