Ecommerce Platforms; The Leaders, Contenders & High Performers

Derek Schou
by Derek Schou 03 Jun, 2015

One of the most important decisions that digital brands can make is their choice of G2 Crowd, a business software review platform, has released the first Grid report for ecommerce platforms.

In the report G2 Crowd ranks 13 platforms, including Magento, Shopify and Bigcommerce, by a variety of factors including customer satisfaction reported by users, market presence and more than 260 reviews from business and ecommerce professionals. Across all platforms studied, 83 percent of reviews reported the product they use meets their requirements with 80 percent also stating they would be likely to recommend the product they use.

What's more, in the report G2 Crowd places each of the 13 platforms into one of four categories: Leaders, Contenders, Niche and High Performers. Interestingly, the only platform studied that received a high enough customer satisfaction score that also has a substantial market presence was Shopify.