---
title: Millennials (Can Be) a Brand's Best Friend
description: Generation Y, aka Buy, packs a powerful punch when it comes to a brand's online ...
image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/geny-mini-3-1-1-1.gif
---

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# Millennials (Can Be) a Brand's Best Friend

![Linc Wonham](https://www.websitemagazine.com/hubfs/Linc%20Wohnam.jpeg)

[by Linc Wonham](https://www.websitemagazine.com/marketing/author/linc-wonham) 01 Nov, 2010

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![Millennials (Can Be) a Brand's Best Friend](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/geny-mini-3-1-1-1.gif)

![](https://www.websitemagazine.com/hs-fs/hubfs/Imported_Blog_Media/geny-mini-2-1-1-1.gif?width=75&height=75&name=geny-mini-2-1-1-1.gif)Generation Y, aka "Buy", packs a powerful punch when it comes to a brand's online reputation. The most prolific users of social media do not take that responsibility lightly, and will just as soon share a recommendation for a product they believe in as they will publicly lambast one they consider unworthy.

Such loyalty, as much to the process of sharing opinions about brands as to any *particular* brands, was the most profound takeaway from a recent study conducted by Edelman Worldwide. Entitled [**Millennials, Their Actions Surrounding Brands, and the Dynamics of Reverberation**](https://www.edelman.com/insights/special/8095/8095whitepaper.pdf), the exhaustive study makes one thing abundantly clear about its focus group: brands matter.

***Some of the more specific findings include the following:***

-    More than 80 percent of Millennials regularly discuss brands online  
-    70 percent will share a favorite brand with friends and family  
-    70 percent will keep coming back to a brand they like  
-    58 percent are willing to share personal information with a trusted brand in exchange for coupons, etc.  
-    54 percent will warn friends and family about a brand they don't trust  
-    41 percent will boycott a brand if disappointed  
-    32 percent will rant on a social network if disappointed by a brand  
-    29 percent will join a community of others who dislike a brand

![Linc Wonham](https://www.websitemagazine.com/hubfs/Linc%20Wohnam.jpeg)

[Linc Wonham](https://www.websitemagazine.com/marketing/author/linc-wonham)

I am a longtime content specialist with vast experience in ideating, creating and editing articles, infographics, books, ebooks, white papers, insights guides, corporate POVs, video scripts and more for omnichannel promotion and distribution on behalf of publishers, brands and creative agencies. My areas of expertise include financial services & fintech; retail & ecommerce; CPG marketing, sports, technology, lifestyle and more.

- <https://www.linkedin.com/in/linc-wonham-99174714/>

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