--- title: Ease the Pressure on Your Support Team with New AnswerDash Integration description: As the products and services that websites display become more complicated, consumers are bound to h... image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-02-20-58-4044-PM-Apr-10-2023-02-05-32-5202-PM-Apr-25-2023-03-53-54-3837-AM-May-01-2023-10-29-52-0100-PM.png --- [Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi) [![Website Magazine Logo](https://www.websitemagazine.com/hs-fs/hubfs/gradient-regular@3x-1.png?width=586&height=145&name=gradient-regular@3x-1.png "Website Magazine Logo")](http://Website%20Services,%20Inc.) - [About](https://www.websitemagazine.com/about) - [FAQs](https://www.websitemagazine.com/about/faq) - [Advertise](https://www.websitemagazine.com/about/advertise) - [Editorial Staff](https://www.websitemagazine.com/about/editorial-publishing-staff) - [Resources](https://websitemagazine.tradepub.com) - [Newsletter](https://www.websitemagazine.com/newsletter-sign-up) - More - [Contact Us](https://www.websitemagazine.com/contact) [Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi) Search - [Latest](https://www.websitemagazine.com) - [Design](https://www.websitemagazine.com/web-design) - [Development](https://www.websitemagazine.com/web-development) - [SEO](https://www.websitemagazine.com/seo) - [Ecommerce](https://www.websitemagazine.com/ecommerce) - [Content](https://www.websitemagazine.com/content) - [Marketing](https://www.websitemagazine.com/marketing) - [Advertising](https://www.websitemagazine.com/advertising) - [Email](https://www.websitemagazine.com/email) - [Infographics](https://www.websitemagazine.com/infographics) - [View All Topics](https://www.websitemagazine.com/channels) # Ease the Pressure on Your Support Team with New AnswerDash Integration ![Peter Devereaux](https://www.websitemagazine.com/hubfs/Peter_Devereaux.png) [by Peter Devereaux](https://www.websitemagazine.com/web-development/author/peter-devereaux) 18 Dec, 2014 - - - [mailto:?Body=https://www.websitemagazine.com/web-development/ease-the-pressure-on-your-support-team-with-new-answerdash-integration](mailto:?Body=https://www.websitemagazine.com/web-development/ease-the-pressure-on-your-support-team-with-new-answerdash-integration) - Link Copied! ![Ease the Pressure on Your Support Team with New AnswerDash Integration](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-02-20-58-4044-PM-Apr-10-2023-02-05-32-5202-PM-Apr-25-2023-03-53-54-3837-AM-May-01-2023-10-29-52-0100-PM.png) **As the products and services that websites display become more complicated, consumers are bound to have questions as to how they work and what they can do for them.**   [AnswerDash](https://www.answerdash.com/), a provider of contextual answer technology for websites, has announced an integration with Zendesk Help Center to improve customers' ability to find answers to their inevitable questions without having to submit a support ticket.   Through the integration, [Zendesk](https://www.zendesk.com/) clients will be able to display help content from the Zendesk Help Center in question and answer (Q&A) format on relevant objects on any webpage. When users click on the content they will be instantly transported to the Help Center where they will find the answer to their question. Also, Zendesk clients will now be able to turn frequently asked questions into self-service Q&As in order to absolve support teams of answering similar questions in the future.   "For most online businesses, 80 percent of support ticket volume is due to just 20 percent of the most frequently-asked questions, leading to customer service agent fatigue and inability for support teams to cost-effectively scale," said Jake Wobbrock, CEO and co-founder of AnswerDash. "Our integration with Zendesk helps transform traditional assisted customer service into highly-efficient customer self-service, reducing the number of help tickets and enabling support teams to scale."   ![Peter Devereaux](https://www.websitemagazine.com/hubfs/Peter_Devereaux.png) [Peter Devereaux](https://www.websitemagazine.com/web-development/author/peter-devereaux) As the Editor-in-Chief of Website Magazine and President of Website Services, Peter has established himself as a prominent figure in the digital marketing industry. With a wealth of experience and knowledge, Peter has been a driving force in shaping the landscape of digital marketing. His leadership in creating innovative and targeted marketing campaigns has helped numerous businesses achieve their revenue growth goals. Under his direction, Website Magazine has become a trusted source of information and insights for digital marketers worldwide. As President of Website Services, Peter oversees a team of talented professionals who specialize in SEO/SEM, email marketing, social media, and digital advertising. Through his hands-on approach, he ensures that his team delivers exceptional results to their clients. With a passion for digital marketing, Peter is committed to staying up-to-date with the latest industry trends and technologies, making him a sought-after thought leader in the field. - - - - - [mailto:peter.devereaux@websitemagazine.com](mailto:peter.devereaux@websitemagazine.com) #### Popular Post ### [How to Embed AI in your Enterprise App ![How to Embed AI in your Enterprise App](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/unsplash-41618c-2-1-1-1.gif)](https://www.websitemagazine.com/web-development/how-to-embed-ai-in-your-enterprise-app) ### [How to Use Plugins in WordPress ![How to Use Plugins in WordPress](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/WordPress-Logo-1.png)](https://www.websitemagazine.com/web-development/how-to-use-plugins-in-wordpress) ### [Top 10 Tips to Build a Google-Friendly Site ![Top 10 Tips to Build a Google-Friendly Site](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/pexels-photo-1015568-1-1.jpg)](https://www.websitemagazine.com/web-development/top-10-tips-to-build-a-google-friendly-site) #### Subscribe to Our Newsletter! 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All Rights Reserved - [Privacy Policy](https://www.websitemagazine.com/about/privacy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Peter Devereaux", "url" : "https://www.websitemagazine.com/web-development/author/peter-devereaux" }, "dateModified" : "2023-05-01T22:31:50.864Z", "datePublished" : "2014-12-18T06:00:00.000Z", "headline" : "Ease the Pressure on Your Support Team with New AnswerDash Integration", "image" : [ "https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-02-20-58-4044-PM-Apr-10-2023-02-05-32-5202-PM-Apr-25-2023-03-53-54-3837-AM-May-01-2023-10-29-52-0100-PM.png" ], "mainEntityOfPage" : { "@id" : "https://www.websitemagazine.com/web-development/ease-the-pressure-on-your-support-team-with-new-answerdash-integration", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.websitemagazine.com/hubfs/gradient-regular@3x-1.png" }, "name" : "Website Services, Inc." } } ``` ```json { "@context" : "https://schema.org", "@type" : "NewsArticle", "author" : [ { "@type" : "Person", "name" : "Peter Devereaux" } ], "headline" : "Ease the Pressure on Your Support Team with New AnswerDash Integration", "publisher" : { "name" : "Website Magazine", "url" : "https://www.websitemagazine.com/" } } ```