---
title: Ecommerce Solutions, Trends & News | Website Magazine | Gemma Baker
description: Gemma Baker is a talented operations professional with experience in customer administration. She currently serves as Central Operations Team Administrator for PeoplePlus, and has previously worked as a Customer Administration Hub Advisor for Seetec Pluss. With a strong background in administration and operations, Gemma is well-equipped to handle the demands of her role and excel in her field.
---

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# Gemma Baker

Gemma Baker is a talented operations professional with experience in customer administration. She currently serves as Central Operations Team Administrator for PeoplePlus, and has previously worked as a Customer Administration Hub Advisor for Seetec Pluss. With a strong background in administration and operations, Gemma is well-equipped to handle the demands of her role and excel in her field.

<https://www.linkedin.com/in/gemma-baker-44877578/>

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[5 Steps to Implementing Live Chat Successfully](https://www.websitemagazine.com/ecommerce/5-steps-to-implementing-live-chat-successfully)

[by Gemma Baker](https://www.websitemagazine.com/ecommerce/author/gemma-baker) 

[![5 Steps to Implementing Live Chat Successfully](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-22-2023-11-50-42-2994-PM-Apr-10-2023-01-00-03-3586-PM-3-3.png)](https://www.websitemagazine.com/ecommerce/5-steps-to-implementing-live-chat-successfully) 

[Implementing live chat halfheartedly will not benefit your company or your visitors. Live chat should be ...](https://www.websitemagazine.com/ecommerce/5-steps-to-implementing-live-chat-successfully)

[Pros & Cons of Providing Support via Live Chat](https://www.websitemagazine.com/ecommerce/pros-and-cons-of-providing-support-via-live-chat)

[by Gemma Baker](https://www.websitemagazine.com/ecommerce/author/gemma-baker) 

[![Pros & Cons of Providing Support via Live Chat](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/live-chat_100x100-Jan-22-2023-11-46-19-6088-PM-1-1-1.png)](https://www.websitemagazine.com/ecommerce/pros-and-cons-of-providing-support-via-live-chat) 

[An average customer has come to expect instant support. It is vital that organizations can perform, ...](https://www.websitemagazine.com/ecommerce/pros-and-cons-of-providing-support-via-live-chat)

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