---
title: Marketing Tactics to Acquire Digital Customers
description: New data from GigaOm Research aims to help digital marketers understand the tactics in use across th...
image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-22-2023-11-43-37-5036-PM-Apr-10-2023-01-27-25-6128-PM-3-2.png
---

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# Marketing Tactics to Acquire Digital Customers

![Peter Devereaux](https://www.websitemagazine.com/hubfs/Peter_Devereaux.png)

[by Peter Devereaux](https://www.websitemagazine.com/ecommerce/author/peter-devereaux) 08 Jul, 2014

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**New data from GigaOm Research aims to help digital marketers understand the tactics in use across the marketing funnel, spanning awareness, customer acquisition, conversion and retention.**

 The survey of 300 U.S. digital marketers revealed that social media, a highly utilized awareness-building tool, is also useful for customer retention. The GigaOm research also indicated that content marketing is especially useful for awareness and retention, but email is the channel used most consistently across the marketing funnel by survey participants.

 Other highlights of the marketing tactics and retention study include:

 - Nearly 60 percent of companies plan to increase their digital-marketing spend in 2014  
 - Email is the "digital workhorse" and the most effective relative to other digital tactics (56 percent identified email as the most effective)  
 - Social spending is set to increase, but marketers believe it is difficult to prove ROI for social media marketing.   
 - Referral marketing is the digital-marketing "dark horse", with 39 percent of marketers using it regularly, but 43 percent of those who do use it acquire more than 35 percent of their new customers with it.

 

  

![Peter Devereaux](https://www.websitemagazine.com/hubfs/Peter_Devereaux.png)

[Peter Devereaux](https://www.websitemagazine.com/ecommerce/author/peter-devereaux)

As the Editor-in-Chief of Website Magazine and President of Website Services, Peter has established himself as a prominent figure in the digital marketing industry. With a wealth of experience and knowledge, Peter has been a driving force in shaping the landscape of digital marketing. His leadership in creating innovative and targeted marketing campaigns has helped numerous businesses achieve their revenue growth goals. Under his direction, Website Magazine has become a trusted source of information and insights for digital marketers worldwide. As President of Website Services, Peter oversees a team of talented professionals who specialize in SEO/SEM, email marketing, social media, and digital advertising. Through his hands-on approach, he ensures that his team delivers exceptional results to their clients. With a passion for digital marketing, Peter is committed to staying up-to-date with the latest industry trends and technologies, making him a sought-after thought leader in the field.

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