---
title: The SMB Outlook on the Holiday Season
description: Small business owners (SMBs) are optimistic about the holiday season according to a new survey from ...
image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/present_100x100-Jan-22-2023-11-54-51-3384-PM-2-1-1.png
---

[Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi)

[![Website Magazine Logo](https://www.websitemagazine.com/hs-fs/hubfs/gradient-regular@3x-1.png?width=586&height=145&name=gradient-regular@3x-1.png "Website Magazine Logo")](http://Website%20Services,%20Inc.)

- [About](https://www.websitemagazine.com/about) 
    - [FAQs](https://www.websitemagazine.com/about/faq)
    - [Advertise](https://www.websitemagazine.com/about/advertise)
    - [Editorial Staff](https://www.websitemagazine.com/about/editorial-publishing-staff)
- [Resources](https://websitemagazine.tradepub.com)
- [Newsletter](https://www.websitemagazine.com/newsletter-sign-up)
- More 
    - [Contact Us](https://www.websitemagazine.com/contact)

[Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi)

Search

- [Latest](https://www.websitemagazine.com)
- [Design](https://www.websitemagazine.com/web-design)
- [Development](https://www.websitemagazine.com/web-development)
- [SEO](https://www.websitemagazine.com/seo)
- [Ecommerce](https://www.websitemagazine.com/ecommerce)
- [Content](https://www.websitemagazine.com/content)
- [Marketing](https://www.websitemagazine.com/marketing)
- [Advertising](https://www.websitemagazine.com/advertising)
- [Email](https://www.websitemagazine.com/email)
- [Infographics](https://www.websitemagazine.com/infographics)
- [View All Topics](https://www.websitemagazine.com/channels)

# The SMB Outlook on the Holiday Season

![Allison Howen](https://www.websitemagazine.com/hubfs/Allison%20Howen.jpeg)

[by Allison Howen](https://www.websitemagazine.com/ecommerce/author/allison-howen) 06 Nov, 2015

- <https://twitter.com/share?url=https://www.websitemagazine.com/ecommerce/the-smb-outlook-on-the-holiday-season>
- <https://www.facebook.com/sharer.php?u=https://www.websitemagazine.com/ecommerce/the-smb-outlook-on-the-holiday-season>
- [mailto:?Body=https://www.websitemagazine.com/ecommerce/the-smb-outlook-on-the-holiday-season](mailto:?Body=https://www.websitemagazine.com/ecommerce/the-smb-outlook-on-the-holiday-season)
- Link Copied!

![The SMB Outlook on the Holiday Season](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/present_100x100-Jan-22-2023-11-54-51-3384-PM-2-1-1.png)

**Small business owners (SMBs) are optimistic about the holiday season according to a new survey from American Express.**

The OPEN Holiday Growth Pulse, which is a survey of 1,000 small businesses with $250,000 or more in annual revenues, found that 55 percent of SMB owners say they will be just as successful as last year, while 37 percent say they will be more successful. This optimism is a good sign because the study also found that 54 percent of respondents say that their potential for business growth in 2016 will be contingent on a successful holiday season.

Additional survey data found that the number of SMBs stating growth as their top priority for their business has grown since August, rising the most among retailers. The biggest concern about growing during the holidays, however, is balancing holiday needs with long-range growth plans (19 percent). For retailers specifically, the main concerns involve maintaining appropriate inventory levels (24 percent) and facing pressure to discount or offer costly promotions (21 percent).

"Many small retailers have a positive outlook on the upcoming holiday season and see it as an opportunity for growth in 2016," said Janey Whiteside, SVP & GM customer marketing and relationship management, [American Express](https://www.americanexpress.com/us/small-business/shop-small/promote) OPEN. "As a majority of small business owners see growth as their top priority, we are proud to support their efforts to make this holiday season a success."

It is also important to note that SMB owners plan on rewarding employees this holiday season, with 53 percent planning to host a holiday party and 42 percent planning to give gifts. Moreover, 50 percent of respondents indicate that their employees can expect a bonus equivalent to less than 5 percent of their annual salary, while 23 percent of SMB owners expect to give a bonus equivalent to 5 - 15 percent of the employee's salary and 5 percent will give staff a bonus of more than 15 percent of their salary. Conversely, 22 percent will give no bonus at all.

Despite high expectations for holiday sales, however, 72 percent of SMBs are not planning on hiring additional staff. What's more, holiday success will be measured this season in multiple ways. In fact, 50 percent of SMBs consider adding new customers as their most important success metric, while 46 percent will measure success based on a specific sales goal. To achieve their sales goals, 40 percent of SMBs will leverage social media to market their business, while 30 percent plan to use email blasts and just 14 percent will use TV and radio advertising.

---

---

![Allison Howen](https://www.websitemagazine.com/hubfs/Allison%20Howen.jpeg)

[Allison Howen](https://www.websitemagazine.com/ecommerce/author/allison-howen)

I'm a creative and adaptable journalist with experience in both print and digital media. Some of my best attributes include my social media management, writing and video editing skills. Skills: • Managing social media accounts with tools like HootSuite and Sprout Social • Creating and marketing content for print and digital media • Editing videos with software like Avid Media Composer • Composing articles with Adobe InCopy • Strong knowledge of AP Style • Skilled at interviewing and writing • Able to work on a deadline and produce quality results • Organized and detail oriented • Innovative problem solver

- <https://twitter.com/AllisonHowen>
- <https://www.linkedin.com/in/allisonhowen/>
- [mailto:ahowen@websitemagazine.com](mailto:ahowen@websitemagazine.com)

#### Popular Post

### [The Impact of Late and Inaccurate Deliveries on Customer Loyalty ![The Impact of Late and Inaccurate Deliveries on Customer Loyalty](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/package_delivery-1-1.jpg)](https://www.websitemagazine.com/ecommerce/the-impact-of-late-and-inaccurate-deliveries-on-customer-loyalty)

### [Top 50 Customer Relationship Management Solutions ![Top 50 Customer Relationship Management Solutions](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-22-2023-11-50-42-2994-PM-Apr-10-2023-01-15-57-0982-PM-2-2.png)](https://www.websitemagazine.com/ecommerce/top-50-customer-relationship-management-solutions)

### [Square Cash Now Available for Business Use ![Square Cash Now Available for Business Use](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/squarecash-mini-Jan-22-2023-11-46-25-0939-PM-1-1-1.jpg)](https://www.websitemagazine.com/ecommerce/square-cash-now-available-for-business-use)

#### Subscribe to Our Newsletter!

[![](https://a.impactradius-go.com/display-ad/13053-1438301)](https://semrush.sjv.io/c/3976891/1438301/13053)![](https://imp.pxf.io/i/3976891/1438301/13053)

#### Latest in Ecommerce

[![WordPress vs. Shopify: Which One to Choose in 2023?](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/Shopify-vs-WordPress-1-1.jpg) WordPress vs. Shopify: Which One to Choose in 2023?](https://www.websitemagazine.com/ecommerce/wordpress-vs.-shopify-which-one-to-choose-in-2023) [![Just Practice: 4 Steps to Turn Visitors into Customers and Clicks into Cash](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/happyshopper-1-1.jpg) Just Practice: 4 Steps to Turn Visitors into Customers and Clicks into Cash](https://www.websitemagazine.com/ecommerce/just-practice-4-steps-to-turn-visitors-into-customers-and-clicks-into-cash) [![The Impact of Late and Inaccurate Deliveries on Customer Loyalty](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/package_delivery-1-1.jpg) The Impact of Late and Inaccurate Deliveries on Customer Loyalty](https://www.websitemagazine.com/ecommerce/the-impact-of-late-and-inaccurate-deliveries-on-customer-loyalty) [![2023 Master List of Ecommerce Solutions](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/shopping-cart-icon-Jan-22-2023-11-53-37-0814-PM-Apr-10-2023-01-07-48-8582-PM-1-1.png) 2023 Master List of Ecommerce Solutions](https://www.websitemagazine.com/ecommerce/master-list-of-ecommerce-solutions) [![Investing in the Online Fraud Fight](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-22-2023-11-53-50-0583-PM-Apr-10-2023-01-16-02-7173-PM-3-3.png) Investing in the Online Fraud Fight](https://www.websitemagazine.com/ecommerce/investing-in-the-online-fraud-fight) [![How to Be Successful on Amazon](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/amazonaa85f88ec5e163acbc5dff0000ff1aaa-Jan-22-2023-11-53-06-1544-PM-2-2-2.png) How to Be Successful on Amazon](https://www.websitemagazine.com/ecommerce/how-to-be-successful-on-amazon)

[![gradient-regular@3x](https://www.websitemagazine.com/hs-fs/hubfs/gradient-regular@3x.png?width=128&height=128&name=gradient-regular@3x.png)](https://www.websitemagazine.com/)

999 E Touhy Ave,

Des Plaines, IL 60018

 

[info@websitemagazine.com](mailto:info@websitemagazine.com)

[(888) 7WEBMAG](tel:18887932624)

[(312) 313-6576](tel:13123136576)

About

- [Advertise](https://www.websitemagazine.com/about/advertise)
- [Editorial](https://www.websitemagazine.com/about/editorial-publishing-staff)
- [Contact Us](https://www.websitemagazine.com/contact)

Resources

Membership

- Login
- Subscribe

Signup for our newsletter

<https://www.linkedin.com/company/website-magazine/> <https://twitter.com/websitemagazine> <https://www.facebook.com/WebsiteMagazine> <https://www.instagram.com/websitemagazine/> <https://www.pinterest.com/websitemagazine/>

 © 2026 Website Magazine. All Rights Reserved

- [Privacy Policy](https://www.websitemagazine.com/about/privacy)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Allison Howen",
    "url" : "https://www.websitemagazine.com/ecommerce/author/allison-howen"
  },
  "dateModified" : "2023-05-01T20:31:34.468Z",
  "datePublished" : "2015-11-06T06:00:00.000Z",
  "headline" : "The SMB Outlook on the Holiday Season",
  "image" : [ "https://www.websitemagazine.com/hubfs/Imported_Blog_Media/present_100x100-Jan-22-2023-11-54-51-3384-PM-2-1-1.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://www.websitemagazine.com/ecommerce/the-smb-outlook-on-the-holiday-season",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.websitemagazine.com/hubfs/gradient-regular@3x-1.png"
    },
    "name" : "Website Services, Inc."
  }
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "NewsArticle",
  "author" : [ {
    "@type" : "Person",
    "name" : "Allison Howen"
  } ],
  "headline" : "The SMB Outlook on the Holiday Season",
  "publisher" : {
    "name" : "Website Magazine",
    "url" : "https://www.websitemagazine.com/"
  }
}
```