---
title: B2B Sellers Buying Into Cloud Commerce
description: Consumers expect seamless access to brands - and their history with those brands - on every channel ...
image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-22-2023-11-53-50-0583-PM-Apr-10-2023-01-09-14-7225-PM-2-2.png
---

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# B2B Sellers Buying Into Cloud Commerce

![Amberly Dressler](https://www.websitemagazine.com/hubfs/Amberly%20Dressler.jpeg)

[by Amberly Dressler](https://www.websitemagazine.com/ecommerce/author/amberly-dressler) 11 Jul, 2016

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**Consumers expect seamless access to brands - and their history with those brands - on every channel they visit, and business shoppers are no exception. **

 

Business-to-business (B2B) buyers are [bringing their same lofty ecommerce expecations to work](https://www.websitemagazine.com/ecommerce/the-new-b2b-buyer-hint-a-lot-like-b2c), influencing how they research, transact and engage with companies vying for their company dollars. It's these changing consumer preferences that are impacting where B2B companies are investing. According to a new study from Forrester Consulting commissioned by NetSuite, 39 percent of sellers surveyed report they are either currently choosing a new ecommerce partner or plan to choose one within the next 12 months. What's more, of those considering a new ecommerce provider, two-thirds (62 percent) said they would lean toward a single-stack approach with their new provider, which could allow for more scalability and less resources internally for maintenance. 

 

There are some factors that should influence a B2B seller's ecommerce platform decisions like the ability to (1) offer a consumer-like experience to business buyers including access to reviews, referrals and responsive sites, (2) empower buyers to self-serve at every stage of the buying process from researching to re-ordering, (3) easily cross-sell/up-sell, and (4) recognize customer preferences and use them to inform content delivery, product suggestions and more.

 

Some interesting stats to emerge from the Forrester/NetSuite report include:

 

- U.S. B2B ecommerce will grow from $780 billion in 2015 to $1.13 trillion by 2020. Forty-two percent of sellers in the study expect at least half of their customers to be buying from them online within the next three years.

 

- More than half of sellers reported focusing on ecommerce because their customers expect a high-quality online shopping experience.

-The sellers in the study who had adopted cloud-based solutions were driven to do so because they felt a cloud-based solution would do a better job of keeping up with innovations (66 percent), be faster to implement (64 percent) and more easily scale to keep up with growth in their businesses (64 percent).

 

-About 72 percent of midmarket, B2B sellers derive at least 25 percent of their revenue from online channels.

 

![Amberly Dressler](https://www.websitemagazine.com/hubfs/Amberly%20Dressler.jpeg)

[Amberly Dressler](https://www.websitemagazine.com/ecommerce/author/amberly-dressler)

Head of analyst relations, public relations, customer advocacy (People Heroes), customer community, content marketing (full funnel/lifecycle), content operations and optimization, reputation management and social media. Leads a team of nine superstars to exceed our goals multi-fold.

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