From supporting customer accounts with a limited staff to better understanding customers because of ticket history, help desks have rightly earned their place in our digital community.
Nonetheless, if your company is toying with the idea of turning to a help desk for some much-needed assistance, you likely need some support navigating through the plethora of options available. Help is here. Website Magazine took an inventory feature of some of the most well-known help desks.
Head of analyst relations, public relations, customer advocacy (People Heroes), customer community, content marketing (full funnel/lifecycle), content operations and optimization, reputation management and social media. Leads a team of nine superstars to exceed our goals multi-fold.