A Narrative Intelligence Platform for Open-Ended Employee Feedback

Dillon White
by Dillon White 05 Apr, 2017

What's really going on within your enterprise? What are your employees experiencing day in and day out?

Glint has unveiled a natural language processing (NLP) engine that combines modern organizational development science with machine learning and interactive visualizations to tell an organization's story through the eyes of employees. 

Powered by Glint's AI-for-HR technology, the new Narrative Intelligence solution synthesizes open-ended feedback to expose the underlying issues the organization is facing -- even issues that haven't been directly addressed by a survey question or other feedback mechanism.

"Large, complex organizations can receive hundreds of thousands of open-ended responses from employees through different channels over time. Together these comments tell a story that, up until now, has been nearly impossible to decipher -- let alone to take action to improve," said Jim Barnett, CEO and co-founder of Glint.

"Previously, insights delivered by surveys and even technology platforms have been limited to the questions asked. Narrative Intelligence surfaces the underlying strengths and challenges that organizations may not think to ask about and builds a bridge to action that has never before existed."