--- title: Answering Consumer Questions - as Easy as Point and Click description: Waiting for customer support to answer a simple question is infuriating. Website self-service compa... image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/answerdash_100x100-2-1-1-1.png --- [Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi) [![Website Magazine Logo](https://www.websitemagazine.com/hs-fs/hubfs/gradient-regular@3x-1.png?width=586&height=145&name=gradient-regular@3x-1.png "Website Magazine Logo")](http://Website%20Services,%20Inc.) - [About](https://www.websitemagazine.com/about) - [FAQs](https://www.websitemagazine.com/about/faq) - [Advertise](https://www.websitemagazine.com/about/advertise) - [Editorial Staff](https://www.websitemagazine.com/about/editorial-publishing-staff) - [Resources](https://websitemagazine.tradepub.com) - [Newsletter](https://www.websitemagazine.com/newsletter-sign-up) - More - [Contact Us](https://www.websitemagazine.com/contact) [Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi) Search - [Latest](https://www.websitemagazine.com) - [Design](https://www.websitemagazine.com/web-design) - [Development](https://www.websitemagazine.com/web-development) - [SEO](https://www.websitemagazine.com/seo) - [Ecommerce](https://www.websitemagazine.com/ecommerce) - [Content](https://www.websitemagazine.com/content) - [Marketing](https://www.websitemagazine.com/marketing) - [Advertising](https://www.websitemagazine.com/advertising) - [Email](https://www.websitemagazine.com/email) - [Infographics](https://www.websitemagazine.com/infographics) - [View All Topics](https://www.websitemagazine.com/channels) # Answering Consumer Questions - as Easy as Point and Click ![Derek Schou](https://www.websitemagazine.com/hubfs/Author%20Photos/Derek%20Schou.jpg) [by Derek Schou](https://www.websitemagazine.com/software/author/derek-schou) 30 May, 2014 - - - [mailto:?Body=https://www.websitemagazine.com/software/answering-consumers-questions-as-easy-as-point-and-click](mailto:?Body=https://www.websitemagazine.com/software/answering-consumers-questions-as-easy-as-point-and-click) - Link Copied! ![Answering Consumer Questions - as Easy as Point and Click](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/answerdash_100x100-2-1-1-1.png) **Waiting for customer support to answer a simple question is infuriating.** Website self-service company Qazzow, Inc. was created to do away with, often, blood boiling wait times. The startup, founded in 2012, recently announced that it changed its name to [AnswerDash](https://www.answerdash.com/) and has added an Advisory Board to the company. The new Advisory Board consists of Dawn Lepore, Aaron Martin, John Kembel, Jeremy Kembel, Eric Best, Joni Barrott and Peter Baltaxe. The members of the board were chosen for their cumulative exerpience with SaaS (Software as a Solution), ecommerce, CRM, and customer experience.  --- The question and answer platform works by a consumer clicking (or tapping if on ![Derek Schou](https://www.websitemagazine.com/hubfs/Author%20Photos/Derek%20Schou.jpg) [Derek Schou](https://www.websitemagazine.com/software/author/derek-schou) Derek Schou is a seasoned marketing and business professional with extensive experience in various industries, including electronics, automotive, environmental cleaning, industrial networking, and digital publishing. He is skilled in SQL, CRM administration using both Salesforce and Microsoft Dynamics, WordPress, website design using HTML5, CSS3, JavaScript, Python, Adobe Creative Suite, Kronologic, and Microsoft Office. 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All Rights Reserved - [Privacy Policy](https://www.websitemagazine.com/about/privacy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Derek Schou", "url" : "https://www.websitemagazine.com/software/author/derek-schou" }, "dateModified" : "2023-05-01T22:17:50.054Z", "datePublished" : "2014-05-30T05:00:00.000Z", "headline" : "Answering Consumer Questions - as Easy as Point and Click", "image" : [ "https://www.websitemagazine.com/hubfs/Imported_Blog_Media/answerdash_100x100-2-1-1-1.png" ], "mainEntityOfPage" : { "@id" : "https://www.websitemagazine.com/software/answering-consumers-questions-as-easy-as-point-and-click", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.websitemagazine.com/hubfs/gradient-regular@3x-1.png" }, "name" : "Website Services, Inc." } } ``` ```json { "@context" : "https://schema.org", "@type" : "NewsArticle", "author" : [ { "@type" : "Person", "name" : "Derek Schou" } ], "headline" : "Answering Consumer Questions - as Easy as Point and Click", "publisher" : { "name" : "Website Magazine", "url" : "https://www.websitemagazine.com/" } } ```