--- title: Salesforce Releases a Social, Mobile Help Desk description: A newly released product from Salesforce allows businesses to deliver more personal customer service... image: https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-12-20-23-1553-AM-4-3-May-01-2023-10-21-18-8253-PM.png --- [Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi) [![Website Magazine Logo](https://www.websitemagazine.com/hs-fs/hubfs/gradient-regular@3x-1.png?width=586&height=145&name=gradient-regular@3x-1.png "Website Magazine Logo")](http://Website%20Services,%20Inc.) - [About](https://www.websitemagazine.com/about) - [FAQs](https://www.websitemagazine.com/about/faq) - [Advertise](https://www.websitemagazine.com/about/advertise) - [Editorial Staff](https://www.websitemagazine.com/about/editorial-publishing-staff) - [Resources](https://websitemagazine.tradepub.com) - [Newsletter](https://www.websitemagazine.com/newsletter-sign-up) - More - [Contact Us](https://www.websitemagazine.com/contact) [Log In](https://www.websitemagazine.com/_hcms/mem/login) [Subscribe](https://websitemagazine.tradepub.com/free/w_webk05/prgm.cgi) Search - [Latest](https://www.websitemagazine.com) - [Design](https://www.websitemagazine.com/web-design) - [Development](https://www.websitemagazine.com/web-development) - [SEO](https://www.websitemagazine.com/seo) - [Ecommerce](https://www.websitemagazine.com/ecommerce) - [Content](https://www.websitemagazine.com/content) - [Marketing](https://www.websitemagazine.com/marketing) - [Advertising](https://www.websitemagazine.com/advertising) - [Email](https://www.websitemagazine.com/email) - [Infographics](https://www.websitemagazine.com/infographics) - [View All Topics](https://www.websitemagazine.com/channels) # Salesforce Releases a Social, Mobile Help Desk ![Linc Wonham](https://www.websitemagazine.com/hubfs/Linc%20Wohnam.jpeg) [by Linc Wonham](https://www.websitemagazine.com/software/author/linc-wonham) 31 Jan, 2012 - - - [mailto:?Body=https://www.websitemagazine.com/software/salesforce-releases-a-social-mobile-help-desk](mailto:?Body=https://www.websitemagazine.com/software/salesforce-releases-a-social-mobile-help-desk) - Link Copied! ![Salesforce Releases a Social, Mobile Help Desk](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-12-20-23-1553-AM-4-3-May-01-2023-10-21-18-8253-PM.png) ![](https://www.websitemagazine.com/hs-fs/hubfs/Imported_Blog_Media/helpdesk-mini-Jan-23-2023-02-29-33-1314-PM-1-1-1.gif?width=73&height=73&name=helpdesk-mini-Jan-23-2023-02-29-33-1314-PM-1-1-1.gif)A newly released product from Salesforce allows businesses to deliver more personal customer service by offering a help desk that is social, mobile and simple to use and deploy. [**Desk.com**](https://www.desk.com/) enables any business to instantly work with customers over any major social network. Desk.com Mobile allows Web workers to carry a help desk in their pockets and answer customers on the go. Setup is simple enough to get up and running over a weekend, even for smaller companies without an IT staff. Businesses can sign up for Desk.com for as little as $49. ![Linc Wonham](https://www.websitemagazine.com/hubfs/Linc%20Wohnam.jpeg) [Linc Wonham](https://www.websitemagazine.com/software/author/linc-wonham) I am a longtime content specialist with vast experience in ideating, creating and editing articles, infographics, books, ebooks, white papers, insights guides, corporate POVs, video scripts and more for omnichannel promotion and distribution on behalf of publishers, brands and creative agencies. My areas of expertise include financial services & fintech; retail & ecommerce; CPG marketing, sports, technology, lifestyle and more. - #### Popular Post ### [How Online Booking Helps Businesses Modernize and Innovate ![How Online Booking Helps Businesses Modernize and Innovate](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/shutterstock_1710009919-2-1-1-1.jpg)](https://www.websitemagazine.com/software/how-online-booking-helps-businesses) ### [The Best New Tech to Grow Your Startup ![The Best New Tech to Grow Your Startup](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/startup-3-1-1-1.png)](https://www.websitemagazine.com/software/the-best-new-tech-to-grow-your-startup) ### [Billing Made Simple with Aestiva Professional Software ![Billing Made Simple with Aestiva Professional Software](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-12-20-23-1553-AM-4-3-May-01-2023-10-21-18-8253-PM.png)](https://www.websitemagazine.com/software/billing-made-simple-with-aestiva-professional-software) #### Subscribe to Our Newsletter! [![](https://a.impactradius-go.com/display-ad/13053-1438301)](https://semrush.sjv.io/c/3976891/1438301/13053)![](https://imp.pxf.io/i/3976891/1438301/13053) #### Latest in Software [![Redefining Content Intelligence](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/adobe-logo-icon-Jan-23-2023-02-17-49-9470-PM-1-1-1.png) Redefining Content Intelligence](https://www.websitemagazine.com/software/redefining-content-intelligence) [![Ditching Medium for WordPress? There's an Import Tool for That.](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/wplogo_400x400-2-1-1-1.png) Ditching Medium for WordPress? There's an Import Tool for That.](https://www.websitemagazine.com/software/ditching-medium-for-wordpress-theres-an-import-tool-for-that) [![Finding A Better Paywall Solution for Digital Publishers](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/b7ehwctv_400x400-2-1-1-1.png) Finding A Better Paywall Solution for Digital Publishers](https://www.websitemagazine.com/software/finding-a-better-paywall-solution-for-digital-publishers) [![Google Earth Enterprise Now Open Source](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/unsplash-33017-2-1-1-1.jpg) Google Earth Enterprise Now Open Source](https://www.websitemagazine.com/software/google-earth-enterprise-now-open-source) [![Digital Privacy Matters: Janrain Gets Ahead of the GDPR](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/janrain14-Jan-23-2023-02-17-10-6625-PM-1-1-1.jpg) Digital Privacy Matters: Janrain Gets Ahead of the GDPR](https://www.websitemagazine.com/software/digital-privacy-matters-janrain-gets-ahead-of-the-gdpr) [![Best Practices on Implementing Sentiment Analysis Across Marketing Efforts](https://www.websitemagazine.com/hubfs/Imported_Blog_Media/unsplash51017e-Jan-23-2023-02-23-32-7534-PM-1-1.jpg) Best Practices on Implementing Sentiment Analysis Across Marketing Efforts](https://www.websitemagazine.com/software/best-practices-on-implementing-sentiment-analysis-across-marketing-efforts) [![gradient-regular@3x](https://www.websitemagazine.com/hs-fs/hubfs/gradient-regular@3x.png?width=128&height=128&name=gradient-regular@3x.png)](https://www.websitemagazine.com/) 999 E Touhy Ave, Des Plaines, IL 60018   [info@websitemagazine.com](mailto:info@websitemagazine.com) [(888) 7WEBMAG](tel:18887932624) [(312) 313-6576](tel:13123136576) About - [Advertise](https://www.websitemagazine.com/about/advertise) - [Editorial](https://www.websitemagazine.com/about/editorial-publishing-staff) - [Contact Us](https://www.websitemagazine.com/contact) Resources Membership - Login - Subscribe Signup for our newsletter © 2026 Website Magazine. All Rights Reserved - [Privacy Policy](https://www.websitemagazine.com/about/privacy) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Linc Wonham", "url" : "https://www.websitemagazine.com/software/author/linc-wonham" }, "dateModified" : "2023-05-01T22:21:51.549Z", "datePublished" : "2012-01-31T06:00:00.000Z", "headline" : "Salesforce Releases a Social, Mobile Help Desk", "image" : [ "https://www.websitemagazine.com/hubfs/Imported_Blog_Media/gradient-regular-logo-mark-Jan-23-2023-12-20-23-1553-AM-4-3-May-01-2023-10-21-18-8253-PM.png" ], "mainEntityOfPage" : { "@id" : "https://www.websitemagazine.com/software/salesforce-releases-a-social-mobile-help-desk", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.websitemagazine.com/hubfs/gradient-regular@3x-1.png" }, "name" : "Website Services, Inc." } } ``` ```json { "@context" : "https://schema.org", "@type" : "NewsArticle", "author" : [ { "@type" : "Person", "name" : "Linc Wonham" } ], "headline" : "Salesforce Releases a Social, Mobile Help Desk", "publisher" : { "name" : "Website Magazine", "url" : "https://www.websitemagazine.com/" } } ```