'Net Features

Discover recent digital developments and practical expert guidance in the Website Magazine Net Features weblog.

Social Technologies for the New Year

Over the last few years social networks have made a huge impact on how businesses operate (to say the least), and Web workers should know that there are no signs of this trend slowing down anytime soon. Not only do most businesses...

United States of Gamers

Ever wonder what people in our Nation’s capital are up to or even the person in line ahead of you at the store? According to Jumptap ’s MobileSTAT December report released today, they are gaming – big time. In fact...

Turn Local Eyes into Global Sales

By Michael Ni, CMO/SVP, Marketing and Products for Avangate Growing businesses often struggle when expanding internationally, finding themselves entering into new markets without a clear strategy to plot out their infrastructure and...

The Future of Search: SEO Trends for 2013

Two weeks from today marks the New Year (assuming the world doesn’t end on Friday). And while the Web has changed dramatically over the last half-decade, there remain a handful of constants that seem as if they will always, in...

Are Return Shipping Fees Scaring Away Your Customers?

Apparently, I’m not the only one who finds return shipping fees kind of annoying, because according to a new survey by ShopRunner , 81 percent of online shoppers are “not likely” to make repeat purchases from retailer...

Facebook Jumps into Local Search

Facebook just took a giant leap into local search. This is because the world’s largest social network has updated the “Nearby” feature in the company’s iOS and Android applications. The update makes it easier...

Lessons Learned From this Holiday E-Season

By: Mark Layton, Chief Executive Officer, PFSweb The holiday shopping season is no longer relegated to in-store shopping on Black Friday; rather, it has snowballed into an entire weekend where consumers demand both mega-deals and convenience...

Five Post-Holiday Strategies for Merchants

It's safe to say, the 2012 holiday season has proved to be profitable so far, as c onsumers spent $33.8 billion online as of Dec. 16, which is a 13 percent increase compared to the same time last year according to comScore . Moreover...

Power Strategies for Transactional Email

Transactional emails, the emails that are sent once a user has completed some conversion (i.e. sale, lead, signup, etc.), are a powerful way to meet customer expectations and drive greater interaction. While it may be a little too...

Visual Stimuli and Product Selection

Web-based retailers in operation today must find new and unique ways to make products stand out to potential customers as those prospective buyers sift through ever-greater amounts of information. And it may be as simple as tweaking...

Quick Hit: The Future of Gifting with Amazon & Facebook

Amazon and Facebook have joined forces to offer a new feature in Friends & Family Gifting. Amazon has offered the ability for users to create and share item wish lists for quite some time, but if the wish list creators’ information...

Customer Experience & the Importance of Support

Research released last week from Oracle reveals just how essential customer experience is for driving revenue growth and differentiating a brand in a globalized economy. The report revealed that 81% of consumers are willing to pay...

Sensational Customer Experience Platforms 2013

Customers are increasingly demanding more from the brands they do business with. As such, enterprises need to require more from the CRMs they use to obtain and retain their customer base. Today's CRMs need to not only offer best...

The Stipple Effect and the Growth of Image Tagging

Image tagging services make it possible for content publishers to monetize their pictures by making them more interactive, and as social media sites like Pinterest and Facebook make it increasingly easier to share images across the...

Crimson Hexagon Analyzes Klout Influence

Klout scores may finally be able to do more than just boost your ego thanks to a new integration with social media analytics software provider Crimson Hexagon . Now, Klout influence scores will be a standard component of the Crimson...

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